We’ve done design work (logos, websites, brochures, PowerPoint templates, and more) for more than 100,000 different clients over the past ten years. And the vast majority of those clients are very happy with the designs we created for their businesses. In fact, after every project is completed, we ask our clients to rate the quality of the designs we show them, how they feel about the service they received, and their satisfaction with their final artwork—all on a scale of 1-10.

But we don’t always get it perfect. Occasionally we miss something that the client wanted to see. We may have mis-set expectations and failed to meet them. Or, the client may encounter an system error on our site. Not often, but it happens. And every once in a while, that client will call in and express their disappointment using, um, colorful language.

Once we’ve solved the issue, made everything right, and the call is over, it’s important to reward the Account Manager who answered the call and fixed the issue. So we pick up a few F-Bomb Cookies to hand out to everyone on the team. Chocolate Chip mostly, but occasionally we spring for Almond-frosted Sugar Cookies instead. Mmmmm. Almost makes those mistakes worth it. Almost.

Then we go back to doing what we do best—creating great artwork—mostly logos—and thrilling our clients with great service.

Where do we get the cookies? From a little company down the street called Smart Cookie. They make some of the best cookies you’ll find anywhere. Incidentally, we created their (very smart) logo…

Cookie photo by AMagill.

As you would expect from any logo design agency like Logoworks, we have a lot of creative people here in the office. And they like to be surrounded with things that stimulate creativity
and fun.

Yesterday I walked around the office and snapped a few photos of the interesting things we keep on our desks to help keep us creative and inspired. In fact, I took more than a few photos—we’ve got a lot of interesting keepsakes (enough for three or four posts). Here are a few of the things that I found…

Jeff’s collection of Wall-E, Floyd, and Star Wars icons:

We’re big fans of The Office around here (as if this post didn’t already make that clear). Dan keeps Dwight nearby for sales inspiration:

Speaking of inspiration, there are lots of posters and quotes like this:

Clayton keeps a few pets at his desk (this is way better than a fish bowl screen saver):

And as a reminder of what not to do, Rick, who sends out our small business newsletter (subscribe to that here, if you’re interested), keeps a stack of Spam next to his monitor. These also come in handy when we don’t have time to step out for lunch.

Finally, there are lots of plants and flowers to add some life to our workspace:

We’ll post a few more pictures another time (we’ve left out all the very popular nerf guns, the yellow submarine, the mini-buhdas, flags, sculptures, bunny ears, cars, crowns, and on and on). Just trying to give you a sense of the interesting people and their toys that make Logoworks such a great place to work.